“After a thorough submission and presentation process, it was my absolute pleasure to attend the British Land Supplier Excellence Awards last night in London and collect the award in the Customer Orientation category!” – Glenn Wilson. Commenting on the awards BL said: Their mystery shopper results consistently exceed 94% – even reaching 100% – and…
We are delighted to be a #ECHAwards2022 finalist in the “Excellence in Client & Contractor Partnerships” category for our work with British Land at Beaumont Leys Shopping Centre. We cannot wait to celebrate in April, and find out if we have won. #team #partnership. Let us know how we can help you with your #facilitiesmanagement…
Leading facilities management specialist, Incentive FM has opened a national Business Insight Centre (IBIC) in a move designed to support its data driven, Connected Intelligence FM solutions and further improve the service it delivers to customers. Over the next few months, the state of the art solution will be offered out to Incentive FM’s national…
What an amazing night at the Shopping Centre SCEPTRE awards last night. Lots of shortlisted finalists and a Winner for the ‘Customer Service Team of the Year’ from Old Market in Hereford. Customer Service Excellence at its best! Well done to all our teams!
Incentive FM has recently introduced a Farmstand at Addleshaw Goddard’s London office. As part of their joint engagement and wellbeing strategy the international law firm is encouraging its employees to make use of the Farmstand – a self-watering hydroponic system which grows ultra-fresh produce all year round. Created by Square Mile Farms, the Farmstand will…
Our recently launched social value promise ensures the four pillars supporting our business people, partners, planet and community are at the forefront of everything we do. My role has been changed to focus more on this most important of subjects and I am excited to see the progress we are making across the whole Group;…
Everyone will probably have heard and seen the term “Net Zero” on the news, in papers and social media. Put simply, net zero refers to the balance between the amount of greenhouse gas produced and the amount removed from the atmosphere. We reach net zero when the amount we add is no more than the…
Laura Phillips, Incentive FM Group’s HR director, is joining its board in a move designed to ensure that the company’s focus on social value is formalised across all parts of the business. Her appointment marks the fact that the issue is recognised as a key strategic driver. She has a remit to deliver a holistic…
By Gareth Thomas, Managing Director of Specialist Window Cleaning (SWC), the window cleaning arm of Incentive FM Group As an industry leading business, we are continually looking at ways to stay ahead of competition and keep us at the forefront of change, operating a large fleet of vehicles up and down the country we feel that it is our…
The FM market will continue to be flat in the first six months and pick up as the world returns to some sense of normality, according to the chairman of a facilities management firm. Jeremy Waud, chairman of Incentive FM Group, told Facilitate that “the office world has now doubtless changed for good” and that there would…
